Now live in South Africa

Your business.
Always online.
Never offline.

Flovi builds AI-powered WhatsApp agents that handle bookings, answer questions, qualify leads, and close sales — 24 hours a day, 7 days a week. Your team focuses on growth. Flovi handles the rest.

Try a live demo now See how it works →
24/7
Always on
48h
Go-live time
97%
WhatsApp penetration SA
R0
Setup risk
The problem

SA businesses are losing money every hour they're not responding.

97% of South Africans use WhatsApp. When a potential client messages your business at 9pm on a Sunday and gets no reply — they move on to a competitor who does reply.

Without Flovi
Leads go cold while you sleep

A potential client messages at 10pm asking about your services. You see it at 8am. They booked with someone else at midnight. This happens every single night across South Africa.

With Flovi
Every lead gets an instant reply

Your Flovi agent replies within seconds — day or night. It qualifies the lead, answers their questions, books the appointment, and sends the payment link. All before you wake up.

Without Flovi
Your staff waste hours on repetitive questions

"What are your hours?" "Do you have X in stock?" "How much does it cost?" Your receptionist answers the same 10 questions 40 times a day instead of focusing on work that actually grows the business.

With Flovi
Repetitive questions handled automatically

Your Flovi agent is trained on every detail of your business. It handles all the repetitive queries instantly, accurately, and consistently — freeing your team for high-value work.

How it works

From sign-up to live agent in 48 hours.

No technical knowledge needed. No developer required. We build everything. You just answer a few questions about your business.

01
Tell us about your business

Fill in a short onboarding form — your services, pricing, FAQs, team availability, and how you want the agent to speak to customers. Takes about 20 minutes.

Day 1
02
We build and train your agent

Our team configures your AI agent, connects it to your WhatsApp number, trains it on your business information, and connects any integrations you need — Shopify, Google Calendar, payment gateways.

Day 1–2
03
You approve before anything goes live

We send you a test conversation showing exactly how your agent behaves. You test it yourself, request any changes, and give the green light. Nothing goes live without your sign-off.

Day 2
04
Your agent goes live on WhatsApp

Share your WhatsApp link anywhere — your website, Instagram bio, Google Business listing, email signature, or a QR code in your shop. Your agent handles everything from there.

Day 2–3
05
We maintain, update, and improve it monthly

Your agent's knowledge stays current. Add new products, change pricing, update hours — all through a simple dashboard or by messaging us. Monthly performance reports show you exactly what your agent is doing for your business.

Ongoing
Capabilities

It doesn't just chat. It works.

Most WhatsApp bots answer FAQs. A Flovi agent qualifies leads, checks live stock, sends payment links, and closes sales — without a human in the loop.

Live stock availability
Connects to Shopify or WooCommerce and tells customers exactly what's in stock — in real time, without anyone checking manually.
Growth+
Sales closing with payment links
Presents products, handles objections, upsells, sends a PayFast or Paystack payment link, and confirms payment — the full sales cycle in one chat.
Growth+
Appointment booking with calendar sync
Books appointments directly into your Google Calendar or Calendly — checking real-time availability, confirming with the customer, and sending reminders.
All tiers
Lead qualification and CRM push
Asks the right qualifying questions, scores leads as hot/warm/cold, and pushes them directly into your CRM with full context.
Growth+
Order status and delivery tracking
Customers can check their order status and delivery updates via WhatsApp — without calling your office or sending an email.
Growth+
Broadcast campaigns and follow-ups
Send promotional messages, appointment reminders, and re-engagement campaigns to your customer list — directly on WhatsApp.
Growth+
24/7 FAQ and customer support
Answers questions about your business instantly, any time of day. Trained on your exact services, pricing, policies, and processes.
All tiers
Human escalation with full context
When a query needs a human, the agent escalates seamlessly and passes the full conversation history — so your team never asks a customer to repeat themselves.
All tiers
The sales machine

From first message to payment confirmed — automatically.

This is the complete sales flow your Growth agent runs without any human involvement. Your competitor's receptionist can't do this at 2am.

1
Customer messages your WhatsApp
From your website, Instagram bio, Google listing, or any link you share. Instant response every time — no waiting, no missed messages.
2
Agent greets and qualifies Automatic
Greets them by name, asks 2–3 qualifying questions about their need, budget, and timeline. Identifies buying intent before surfacing any products.
3
Presents the right product or service Live stock check
Pulls live data from your store — correct price, real availability, images, and variants. Presents the best match for this specific customer's need.
4
Handles objections intelligently
If the customer hesitates — price, timing, comparison shopping — the agent responds with trained scripts. Offers alternatives, highlights value, addresses concerns directly.
5
Upsells and cross-sells
Once buying intent is confirmed, the agent suggests a natural add-on or upgrade — increasing average order value without being pushy.
6
Sends payment link and closes Closes the sale
Generates a PayFast or Paystack payment link for the exact amount and sends it in chat. Customer pays on a secure page. Done.
7
Confirms and delivers Automated
On payment confirmation, the agent sends a receipt, order details, and next steps. Your operations team gets notified. Zero manual effort.
8
Follows up on abandoned payment links
If the payment link isn't clicked within 2 hours, the agent sends a gentle nudge. After 24 hours, flags it to you as a warm lead requiring attention.
9
Post-sale nurture and review request
7 days after purchase, the agent checks in, requests a Google review, and presents a complementary offer — turning one sale into a lifetime customer relationship.
Industries

Built for SA businesses that run on conversations.

Every Flovi agent is purpose-built for your specific industry — not a generic chatbot retrofitted for your business.

Medical Practices
Appointments, reminders, patient FAQs
Property Agents
Lead capture, viewings, qualification
Retail & E-commerce
Stock, orders, returns, sales
Salons & Spas
Bookings, pricing, availability
Trade Services
Quotes, scheduling, job updates
Education & Tutoring
Enrolment, timetables, parent queries
Fitness & Wellness
Class bookings, memberships
Legal & Financial
Consultations, intake, FAQs
Logistics & Delivery
Tracking, updates, collections
HR & Recruitment
Applications, screening, scheduling
Short-Term Rentals
Availability, bookings, check-in
Professional Services
Consultations, quotes, onboarding
Pricing

Transparent pricing. No hidden fees. No surprises.

Straightforward monthly retainers in Rands. WhatsApp message costs passed through at cost — we never mark them up.

Starter
Essential Agent
R1 800/mo
+ R3,500 once-off setup fee
  • 1 WhatsApp number
  • 1 task-specific agent — booking or support
  • Up to 500 conversations per month
  • 24/7 FAQ answering
  • Admin dashboard access
  • WhatsApp support from Flovi
Get started
Most popular
Growth
Sales Agent
R3 200/mo
+ R5,500 once-off setup fee
  • Everything in Starter
  • Full sales closing flow with payment links
  • Live stock check — Shopify or WooCommerce
  • Lead qualification and CRM push
  • Up to 2,000 conversations per month
  • Broadcast campaigns and drip sequences
  • Monthly performance report
  • Priority WhatsApp support
Get started
Pro
Enterprise Agent
Custom
Tailored to your operation
  • Everything in Growth
  • Multiple WhatsApp numbers or departments
  • Deep CRM and ERP integration
  • Custom workflows and escalation rules
  • Real-time analytics dashboard
  • Dedicated account manager
  • 99.9% SLA-backed uptime guarantee
Book a call

All plans include a 7-day free trial. Cancel anytime. Pricing in South African Rand. Questions? Message us on WhatsApp →

South Africa by the numbers
97% of South Africans

use WhatsApp. It's not just a messaging app — it's the primary communication channel for every business relationship in this country. Your customers are already there. Your agent should be too.

R0
Cost per service conversation
Customer-initiated messages within 24hrs are completely free on WhatsApp's Cloud API
48h
From sign-up to live agent
We handle the full setup. You go live faster than any competitor can schedule a discovery call
24/7
Always-on availability
Your agent never sleeps, never takes leave, never misses a message. Every lead gets an instant response
FAQ

Questions SA business owners ask us most.

Straight answers. No marketing fluff.

No. Your customers interact with your Flovi agent through WhatsApp — the app they already use every day. There's nothing to download, no account to create, no link to click to a third-party site. They just message your WhatsApp number and your agent responds.
The agent escalates to a human — either you or a team member — with the full conversation history already included. Your customer never has to repeat themselves. You define the escalation rules: what triggers a handoff, who gets notified, and how urgently. You're always in control.
Yes. You get access to a simple admin dashboard where you can view all conversations and update your agent's knowledge base — new services, changed pricing, updated FAQs. No technical skills needed. For bigger changes, just WhatsApp us and we handle it as part of your retainer.
No. We train the agent to match your brand voice exactly — formal, casual, friendly, professional, or anything in between. Most customers can't tell they're not talking to a human. If you want to be transparent about it (some businesses prefer this), the agent can introduce itself as an AI assistant. Your choice.
Customer-initiated messages are completely free — when a customer messages you first and your agent replies within 24 hours, Meta charges nothing. This covers the vast majority of support and sales conversations. Outbound template messages (like reminders or campaigns) have a small Meta charge of a few cents each — we pass this through at cost with zero markup. No hidden fees, ever.
Absolutely. You don't need to know anything about technology, APIs, or software. We handle the entire setup — all you do is fill in a form about your business and approve the agent before it goes live. After that, managing it is as simple as using WhatsApp yourself.
Yes — two ways. First, message our live demo agent on WhatsApp right now and experience exactly how a Flovi agent works. Second, all plans include a 7-day free trial after setup. If it's not right for your business in the first 7 days, you pay nothing. We're confident enough in the product to back it completely.
On the Growth plan and above: Shopify, WooCommerce, Google Calendar, Calendly, PayFast, Paystack, Google Sheets, HubSpot, and Notion. On the Pro plan, we can integrate with virtually any system that has an API — including Sage, SAP, custom internal tools, and industry-specific software. If you use a specific system and aren't sure, ask us — chances are we can connect it.
Get started

See it working on your business before you commit.

Message our demo agent on WhatsApp right now. No call, no commitment, no credit card. Just you and a live Flovi agent showing you exactly what it does.

Try the demo on WhatsApp Or email hello@flovi.co.za →